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Postage outside of the U.K mainland can be advised upon request. Please note, most overseas postal services are very reliable, however the UK postal service will not compensate once goods have left the UK Mainland.
Orders are usually processed within 48 hours of receipt. Goods are normally dispatched within 2-5 days (some orders may take up to 14 days to dispatch due to the nature of some of our products) but please allow upto 28 days for delivery. We will notify you of any unexpected delays.
If you are not completely satisfied with your order, return items in good condition within 7 days for a full no quibble refund (excluding postage). We will refund any money due as soon as we receive the returned product. This does not affect your statutory rights.
If in the event goods are faulty, please contact our Customer Service Team by email at info@gordonmorris.co.uk for the Returns Procedure. We aim to deal with any faulty goods quickly and offer a full refund or exchange procedure. We will refund any money due as soon as we receive the returned product. This does not affect your statutory rights.
You may cancel your order within 7 days. To do this email info@gordonmorris.co.uk stating your transaction details. |
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